Remote Assistance Subscription Plan

Over the last year we at ICU Computer Repair have been seeing a substantial increase in the amount of remote assistance that our clients have been using. It has turned out to be an invaluable tool for trouble shooting and repairing computer problems, performing tune ups, configuring networks, setting up email accounts, setting up file and printer sharing and much much more.

Because of this reason, we have decided to offer a subscription based service available to any of our clients that would like to take advantage of this service at a substantially discounted rate.

You can use this time for whatever you feel the need for it.  You can use it for fixing your computer or giving it a needed tune up, or to set up that new printer you just bought. You can also use the time to learn how to use your computer or any software on it. The applications are almost unlimited.  It’s up to you.

Our normal remote assistance fees are $60.00 per hour but through a semi-annual or annual plan you can save a lot.  You can use your time in small increments or a full hour at a time (you can even purchase additional hours at discounted rates, according to your plan.)

This is how it works:
First, We (ICU Computer Repair) will install our Direct Connection calling card on your computer for quick and easy access to our remote assistance server. Then you choose the plan you want .
All plans are paid upfront either annually or semi-annually.

Here are the plan breakdowns:
Each plan includes 1 hour per month for the duration of the plan you select, in whatever duration you choose. You can purchase additional hours as needed during your plan at the discount rate of your plan.

For the annual plan, the normal cost for 12 hours of remote assistance is $720.00
Your cost would be $360.00 for 12, 1 hour sessions.  This is a 50% discount of the normal price.

For the semi-annual plan, the normal cost for 6 hours of remote assistance is $360.00.
Your cost would be $216.00 for 6, 1 hour sessions. This is a 40% discount from the normal price. (The annual plan saves you more money!).

If you would like to sign up for one of these plans, please give me a call and I’ll get you set up right away.